Jobs

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We are looking for a motivated and enthusiastic Outbound Call Agent - German Speaker (for the German Market) to join our dynamic team. The successful candidate will be responsible for making outbound calls to potential and existing customers to promote products and services or gather information. This role requires excellent communication skills, a positive attitude, and the ability to handle rejection professionally.

What you will do

• Make outbound calls to potential and existing customers.

• Promote products and services, explaining their features and benefits.

• Answer customer questions and handle objections.

• Keep accurate records of calls and customer interactions in the CRM system.

• Meet daily, weekly, and monthly call and sales targets.

• Follow up on leads and conduct research into potential prospects.

• Provide feedback to the team on customer trends and insights.

• Collaborate with team members to improve sales techniques and strategies.

Who you are

• You are a natural communicator and a persevering individual with a passion for customer contact and a drive to make every interaction a success.

• With your clear and convincing way of speaking, you capture the attention of customers while actively listening to understand their needs.

• Thanks to your friendly and positive attitude, you quickly build rapport with customers and gain their trust.

• You master sales techniques, present the benefits of products or services convincingly, and close deals with confidence – even when faced with objections.

• Rejection motivates you; you stay energetic and see every call as a new opportunity to succeed.

• You maintain an overview of calls, follow-ups, and customer information thanks to your structured approach and attention to detail.

• Quick-thinking and creative, you turn problems into opportunities, always keeping the customer’s needs in mind.

• You are proficient with CRM software and other tools to manage customer interactions efficiently.

• You are strong in time management: you meet your goals and always ensure the right follow-ups are made at the right time.

• Flexible and adaptable, you easily switch between different customers, situations, and feedback.

• You naturally collaborate with your team; sharing insights and strategies to contribute to the overall success.

• You are fluent in German and have proficiency in English, French, or Dutch (one of these languages).

What we do for you

We offer you a challenging and varied position within an innovative organization where no day is the same. You will have plenty of opportunities for personal development and growth, so you can strengthen your talents and take your career to the next level.

You will receive a competitive salary and enjoy extensive extra-legal benefits such as meal vouchers, a hospitalization insurance, a group insurance, a Work@Home allowance, and a transport reimbursement. We create an inspiring work environment where diversity and inclusion are central, allowing you to develop to your fullest potential.

Additionally, we offer an excellent work-life balance, with flexible hours and a work schedule of 9 days out of 10 within a 35-hour workweek. Our office, located directly across from Brussels Central Station, is easily accessible by public transport. With us, you don’t just build a successful career, but also maintain a well-balanced life.

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